Frequently Asked Questions
How do I add products to my inventory?
Go to the Inventory tab and tap + Add Product. Enter the product name, price, quantity, category, and any custom notes or SKU. You can also scan an existing barcode to auto-fill product details. All items are saved to your local inventory list.
How do I create and print barcode labels?
Open a product from your inventory and tap Print Label. Choose your label size and the information to include (name, price, barcode). The app generates a printable PDF that you can send to a Bluetooth label printer or any AirPrint-compatible printer. We recommend using a standard 2" × 1" label size for most craft fair items.
How do I process a sale at a craft fair or market?
Tap the Sell tab (or the cart icon) and scan each item's barcode or search by name to add it to the cart. When ready, tap Checkout, select the payment method (cash, card, etc.), and confirm. The sale is recorded and inventory is automatically updated.
Can I use The Crafters Cashier without an internet connection?
Yes! The app is designed to work offline so you can process sales at craft fairs and markets without needing Wi-Fi. All sales are stored locally on your device. When you reconnect to the internet, your data will sync automatically to the cloud backup.
How do I view sales reports and track my revenue?
Go to the Reports tab to see daily, weekly, or monthly sales summaries, your best-selling items, and total revenue. You can export reports as a CSV file to open in Excel or Google Sheets for deeper analysis and tax records.
How do I back up my inventory and sales data?
Go to Settings → Backup & Restore to manually create a backup or enable automatic cloud backup. You can also export your full inventory as a CSV file from the Inventory tab. We strongly recommend backing up before updating the app or switching devices.
How do I transfer my data to a new phone?
On your old device, go to Settings → Backup & Restore and create a backup. Install The Crafters Cashier on your new device, log into the same account, and go to Settings → Backup & Restore → Restore to retrieve your data.
How do I cancel my subscription?
Subscriptions are managed through your device's app store:
- iPhone/iPad: App Store → Profile → Subscriptions → The Crafters Cashier → Cancel
- Android: Play Store → Menu → Subscriptions → The Crafters Cashier → Cancel
Your data and access remain available until the end of the current billing period.
Still need help?
We're happy to help with setup, data questions, or anything else. Reach out anytime.